Shipping & Returns

Shipping & Handling

Capital Cities

Minimum order $300 (ex GST) Freight free (North to Alkimos - South to Dawesville East to Midland & Byford)

Pick up

Minimum order $150 (ex GST) can be collected from our warehouse in Wangara, however a handling fee of $10 will be applicable.

Country

Minimum order $300 (ex GST) Freight at cost through CTI or free to on -forwarder (metro based)

SA-VIC-NSW-QLD

$3,000 (ex GST) Freight free into Metro. Orders less than $3,000 will incur a 10% freight charge on invoice value (capped at $250)

Country

Same charges to capital cities and delivered to Metro based on-forwarders or on-forwarding will be charged at cost

NT - TAS

Price on application

Damaged or Incorrect Stock

If you have received your order and the following occurs:

Broken items
Short supplied
Received wrong item

Please contact us via email at admin@goldstarimports.com.au within 14 days of receiving your order along with the following:

Customer code and invoice number
Photos of all broken / damaged items
A brief description of the fault or issue

If the credit request is approved, we will issue credit to your account or Credit Card

NOTE: Requests for credits will NOT be accepted after 14 days from invoice date.

Estimated Delivery Times

The following is estimated delivery times in Australia.

Metropolitan area around mainland capital cities - 5-7 Business Days
All other areas - 7-10 Business Days

NOTE: These times may vary during peak holiday periods. Delivery times are the responsibility of the courier companies and is something we cannot control. Gold Star Imports cannot guarantee deliveries within these listed delivery times.

Australia Wide Distributor

Shipping & Returns